Frequently Asked Questions

Kelly Rand answering your questions and emails.

What is Handheld Handmade?

Handheld Handmade is a curated text message service helping you discover delightful handmade finds. Read more on how Handheld Handmade works.

Who is behind Handheld Handmade?

Kelly Rand is the founder and CEO. You can read more about her on our about page.

How can I join Handheld Handmade?

You can text HANDMADE to 202-800-9191 to join, or visit our sign up page.

What is your shipping policy?

Right now all our product ships for FREE! (This may go away so join now to take advantage of this generous policy.)

What is your return policy?

Our returns are 100% free. Read on about our policy.

I’d love to submit my products how can I do that?

We work with artists and designers across the U.S. who make jewelry, paper goods, home goods, and accessories. You can submit your application here.